Refugee Counselling Services in Ottawa

At Family-Therapy™, we know the courage it takes to start a new life in Canada. We’re here to help refugees and asylum seekers heal from the profound challenges and hardships they have faced, such as trauma, persecution, family estrangement, grief, lost, separation from loved ones, and leaving their home country. Our team of compassionate and culturally sensitive therapists can also guide you through important steps like refugee hearings, housing, helping you make new connections here in Canada. Refugees and asylum seekers qualify for FREE counselling services through the IFHP for those with valid UCI paperwork and a doctor’s referral for counselling services. Ask us how you may qualify for FREE counselling services by calling us today.

  • Have you been hurt or treated unfairly because of who you are?
  • Are you dealing with trauma from war, torture, persecution, political persecution, domestic violence or other personal struggles?
  • Do you feel overwhelmed by sadness or guilt?
  • Have you lost a loved one?
  • Is your culture making it hard to ask for help?
  • Do you have unexplained headaches, aches and pain that won’r go away?
  • Are you struggling to sleep?
  • Are there events, medical issues or personal issues you are too afraid to talk about or are too difficult to discuss with your lawyer which could be relevant to your refugee board hearing?
  • Wonder how talking with a therapist might help with your refugee process?
  • Do you need help organizing your papers for your hearings or a case summary for your appeal or deportation notice? Our Immigration Case Manager can help you with your paperwork.

How Family-Therapy™ Can Help

Our approach at Family-Therapy™ mixes mental health support with practical assistance to help you build a stable life in Canada. We provide a safe and private space where you can share your feelings and experiences at your own speed. Our counselling doesn’t just focus on healing—we also help you get mentally ready for refugee hearings by practicing how to share your narrative clearly and confidently.

In addition to counselling, our Immigration Case Manager can offer specialized documentation support for immigrants and refugees with:

  • Refugee Documents: We help check and organize all the papers you need for your refugee hearing, making sure everything is correct.
  • Work Permits: We assist with applying for or renewing your work permit so you can stay in Canada and support yourself until your hearing and your permanent residency is completed .
  • Permanent Residency: Once you’re approved as a refugee, we can help you apply for permanent residency or renew it if needed.
  • Citizenship: After five years, we guide you through applying to become a Canadian citizen

Book a consultation call today with Comfort Baiye, our Immigration Case Manager to learn how she can help you manage your paperwork.

Services can be offered in your language using a professional interpreter. Professional interpretation services are free for cases of violence or domestic violence. The Interim Federal Health Plan (IFHP) covers the cost of counselling services for eligible refugees when you get a counselling referral from a doctor. Ask us today how refugees and asylum seekers can access counselling services.

Take the first step by calling us today. Our dedicated psychotherapists in
Ottawa want to help you.

Take the Next Step

Your journey to healing and building a new life in Canada starts here. At Family-Therapy™, we understand the challenges refugees face, and we’re committed to walking this path with you. Whether it’s addressing your mental health, organizing documents, or navigating the immigration processes, our professional therapists and immigration case manager are here to support you every step of the way.

Therapy isn’t just about feeling better—it’s about building a stronger future. Take the first step today with the caring team at Family-Therapy™.